Shipping and Delivery Policy for Orange Coconut

Delivery Area:

• Orange Coconut delivers within specified areas in Chennai through delivery partners.
• Delivery locations and charges are outlined during the checkout process.

Delivery Time:

• Estimated delivery times are provided during the order placement.
• Delays due to unforeseen circumstances may occur, and Orange Coconut is not liable for such delays.
• By using Orange Coconut's online platform, you acknowledge and agree to these policies and terms. For any queries or concerns, please get in touch with our customer support team.

Contact Information:

For any inquiries or concerns regarding our policies or services, please get in touch with Orange Coconut's customer support team at:

Email: support@orangecoconut.in

Phone: +91 85318 18118

Address: 14 & 15 Vinayaga Avenue, OMR, Thoraipakkam, Chennai - 97

We strive to provide excellent customer service and are committed to addressing your concerns promptly.

Modification of Policies:

Orange Coconut reserves the right to modify or update any part of the Privacy Policy, Terms and Conditions, Cancellation and Refund Policy, and Shipping and Delivery Policy. It is advisable to review these policies periodically for any changes. Substantial modifications will be communicated through our website, and your continued use of our services implies acceptance of these changes.

User Responsibilities:

• By using Orange Coconut's online platform, you agree to:
• Provide accurate and up-to-date information during the ordering process.
• Maintain the confidentiality of your account credentials.
• Notify Orange Coconut promptly of any unauthorised use of your account.

Legal Compliance:

• The laws of the Republic of India govern these policies and terms. Any disputes arising out of or in connection with the use of Orange Coconut's online services shall be subject to the exclusive jurisdiction of the courts in Chennai.

Effective Date:

This set of policies is effective as of 01/01/2024. Your continued use of Orange Coconut's online platform constitutes your acceptance of these policies.

Thank you for choosing Orange Coconut for your online food booking needs. We value your trust and are dedicated to providing a seamless and enjoyable experience.

Feedback and Suggestions:

• Orange Coconut appreciates customer feedback and suggestions. If you have any recommendations or comments regarding our services, please share them with us. Your input is valuable in helping us improve and enhance our offerings.

Intellectual Property:

• All content, logos, and trademarks displayed on the Orange Coconut website are Orange Coconut's intellectual property and are protected by copyright laws. Unauthorized use of any material from our website is strictly prohibited.

Termination of Services:

• Orange Coconut reserves the right to terminate or suspend services to any user at our discretion, especially in cases of violation of our policies or terms.

External Links:

• Our website may contain links to external websites. Orange Coconut is not responsible for these external sites' content or privacy practices. Users are encouraged to review any linked websites' privacy policies and terms of use.

Force Majeure:

• Orange Coconut is not liable for any failure or delay in performance resulting from events beyond our control, including but not limited to natural disasters, acts of terrorism, labour strikes, or governmental actions.

Customer Communication:

• By using Orange Coconut's online platform, you agree to receive email, SMS, or other electronic communication from us. This communication may include order confirmations, updates, and promotional offers. You can opt out of promotional communications at any time.

Conclusion:

• Thank you for reviewing Orange Coconut's Privacy Policy, Terms and Conditions, Cancellation and Refund Policy, and Shipping and Delivery Policy. Your trust and satisfaction are of utmost importance to us. If you have any questions or concerns, please do not hesitate to contact our customer support team.
• By continuing to use Orange Coconut's online platform, you affirm that you have read, understood, and agreed to abide by the terms outlined in these policies. We look forward to serving you with a delightful online food and beverage shopping experience.